February 2, 2022
How long is the warranty for my ARI electric vehicle and the battery and what does it cover?
Our ARI electric vehicles are equipped with high-quality components and durable technology. Clearly defined guarantee and warranty periods apply to all models, which vary depending on the vehicle model and battery type.
The warranty begins on the date of purchase. This is documented in the handover protocol.
Warranty overview by model
| Model | Battery | Warranty Vehicle | Warranty Battery |
|---|---|---|---|
| ARI 145 | Lithium | 6 months warranty, then 18 months guarantee | 6 months warranty, then 18 months guarantee |
| ARI 345 | Lead-gel (SLA) | 6 months warranty, then 18 months guarantee | 6 months warranty, then 18 months guarantee |
| ARI 345 | LiFePO4 | 12 months warranty, then 12 months guarantee | 12 months warranty, then 12 months guarantee |
| ARI 458 Pro | LiFePO4 | 12 months warranty, then 12 months guarantee | 24 months or 50.000 km |
| ARI 901 | LiFePO4 | 12 months warranty, then 12 months guarantee | 24 months or 50.000 km |
| ARI 901 XL | LiFePO4 | 12 months warranty, then 12 months guarantee | 36 months or 80.000 km |
| ARI 1710 | LiFePO4 | 12 months warranty, then 12 months guarantee | 36 months or 80.000 km |
| ARI Bruni | LiFePO4 | 12 months warranty, then 12 months guarantee | 24 months or 50.000 km |
| ARI Poly | LiFePO4 | 12 months warranty, then 12 months guarantee | 24 months or 50.000 km |
| ARI 802 / 452 | Lead-gel (SLA) | 6 months warranty, then 18 months guarantee | 6 months warranty, then 18 months guarantee |
| ARI 802 / 452 | LiFePO4 | 12 months warranty, then 12 months guarantee | 12 months warranty, then 12 months guarantee |
Scope of the warranty
In the event of a warranty claim, ARI Motors will repair or replace defective components on the vehicle. Defective components will be repaired or replaced with appropriate spare parts.
Please note: This does not give rise to any further claims, such as withdrawal from the purchase contract, the provision of a replacement vehicle or compensation.
Requirements for guarantee and warranty claims
The following requirements must be met for guarantee or warranty claims to be asserted:
-
Necessary maintenance and service work is carried out regularly
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prescribed inspection intervals are observed
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Maintenance and service work is documented in accordance with the ARI-Motors specifications
Special case: Missed or improper maintenance
Even if a vehicle has not been serviced or has not been serviced properly, warranty claims can still be made. However, this only applies if the damage is not due to a lack of or improper maintenance.
